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Terms and Conditions
Effective Date: July 24, 2025
Last Updated: July 24, 2025
Welcome to GUIA ("the Platform"). Please read these Terms and Conditions carefully before using our platform. By accessing or using GUIA, you agree to be bound by these Terms and Conditions. If you do not agree with any part of the Terms, please do not use the Platform.
1. Acceptance of Terms
By accessing or using GUIA, you agree to be bound by these Terms and Conditions. If you are under 18 years old, your parent or legal guardian must read and accept these Terms on your behalf.
2. Description of Service
GUIA is a digital learning and preparation platform designed to help students prepare for entrance exams and improve academic proficiency. We provide access to mock exams, performance reports, study plans, and learning resources through our website and other online tools.
3. Account Registration and Eligibility
To access some features, you must create an account. You agree to provide accurate, current, and complete information and are responsible for maintaining the confidentiality of your account credentials. If you are under 18, your parent or guardian must supervise your use of the Platform.
4. Use of the Platform
You agree to use GUIA only for lawful purposes and in accordance with these Terms without infringing the rights of others. You may not:
1. Copy, reproduce, or resell any part of GUIA's content without permission
2. Attempt to reverse-engineer or disrupt the Platform's operations
3. Use automated tools to scrape data or interfere with services
5. User-Generated Content
Some areas of the Platform may allow you to post content. By posting content, you grant GUIA a non-exclusive, royalty-free, worldwide license to use, store, and display such content to operate and improve the Platform. We reserve the right to moderate or remove content that violates these Terms.
6. Intellectual Property
All content and materials on the Platform — including logos, trademarks, texts, videos, quizzes, and graphics — are the property of GUIA or its licensors and are protected under applicable intellectual property laws. You may not use or reproduce any of GUIA's intellectual property without written consent.
7. Privacy and Data Protection
We take your privacy seriously. Please refer to our Data Privacy Statement for information on how we collect, use, and protect your personal information in compliance with the Philippine Data Privacy Act of 2012 (RA 10173).
8. Use of Artificial Intelligence
GUIA uses artificial intelligence (AI) technologies to generate study plans, provide feedback on test results, and personalize learning experiences. While we strive to provide accurate and helpful guidance, AI-generated suggestions should be used with discretion and critical thinking.
9. Limitation of Liability
GUIA is provided "as is" and "as available." To the fullest extent permitted by law, GUIA shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Platform.
10. Suspension or Termination of Access
We may suspend or terminate your account or access to GUIA at our sole discretion if you breach these Terms, engage in unlawful or harmful behavior, or if we are required to do so by law.
11. Changes to the Terms
GUIA may update these Terms from time to time. We will notify users of material changes, and continued use of the Platform constitutes acceptance of the updated Terms.
12. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any disputes shall be subject to the exclusive jurisdiction of the courts of Quezon City, Metro Manila.
13. Contact Us
If you have any questions or concerns about these Terms, please contact:
Marc Cruz
Co-founder and CEO, GUIA
📧 learn@guideguide.com
🌐 www.guiaguide.com
Privacy Policy
Effective Date: July 24, 2025
Last Updated: July 24, 2025
Your privacy matters to us. This statement explains what information we collect, how we use it, and how we protect your data while using GUIA.
1. Who We Are
GUIA is an educational platform that helps students prepare for college entrance exams. We operate in the Philippines and comply with the Data Privacy Act of 2012 (RA 10173) and all applicable privacy laws.
2. Information We Collect
GUIA collects only a minimal amount of personal information to operate effectively. We do not collect names, birthdates, academic scores, or personal profiles. We only collect:
1. A username chosen by the user
2. The user's email address
3. The schools the user is applying to
4. For users under 18, the email address of a parent or guardian to request consent
3. How We Use Your Information
We use your information to:
1. Create and manage your GUIA account
2. Personalize your learning experience (e.g., show content related to your target schools)
3. Send you updates and helpful reminders related to your preparation journey
4. Ensure that users under 18 have proper parental or guardian consent
We do not use your data for advertising, marketing to third parties, or profiling. Some features of GUIA use artificial intelligence to personalize your study journey. These systems do not make decisions that affect you legally or financially.
4. Who We Share Your Data With
We do not sell, rent, or share your personal data with advertisers or unrelated third parties. We may share data with trusted service providers who help us operate or maintain our systems and are contractually bound to maintain confidentiality and comply with Philippine data privacy laws. We may also share data when legally required.
5. Security of Your Data
We take data protection seriously. While our production infrastructure is being finalized, we are designing GUIA with security and privacy at the core. We are implementing:
1. Encrypted data in transit via HTTPS
2. Secure cloud storage on servers with strict access controls
3. Role-based access management and audit logs
4. Safeguards against unauthorized access, data loss, and misuse
We regularly review our security posture as our platform evolves to ensure we maintain the highest standards in data protection.
6. Data Retention
We retain your information only as long as needed to fulfill the purpose for which it was collected. If you delete your account or withdraw consent, we will permanently delete or anonymize your data, unless required to retain it for legal or administrative reasons.
7. Rights of Users (and Parents)
Under the Data Privacy Act, you (or your parent/guardian, if under 18) have the right to:
1. Access your personal data
2. Correct any inaccuracies
3. Withdraw consent at any time
4. Request deletion of your data
5. Lodge a complaint with the National Privacy Commission (NPC)
You may exercise these rights by contacting us at hello@guia.ph.
8. Use of Cookies
GUIA may use cookies for keeping you logged in, remembering preferences, and tracking basic usage metrics (non-personalized). You can choose to disable cookies via your browser settings, although this may affect your experience on the site.
9. Changes to This Policy
We may update this Data Privacy Statement as our platform evolves. We'll post the updated version on our website and notify users of any significant changes.
10. Contact Us
If you have questions, concerns, or requests related to your privacy, contact:
Marc Cruz
Co-founder and CEO, GUIA
📧 learn@guideguide.com
🌐 www.guiaguide.com